RETURNS AND EXCHANGES

Returns

Not satisfied with our product? We promise full refund for the item.
  • If you have any problems with your order, especially in terms of fit, size or colour, or if you come across any defects, we’ll be happy to refund the amount. Please return the unused item with tags within 7 days of receipt.
  • You can initiate the returns by writing to us at support@pxlclothing.in
  • You may be asked to send the products through a reliable courier if reverse pickup facility is not available in your area.
  • We will refund the money after we receive the product at our warehouse. For Credit card/Debit card/Net Banking payments, it may take upto 2-5 business days for the refund amount to reflect in your respective account (depending upon your bank). For Cash on Delivery orders, refund will be done through NEFT, and it may take upto 2-3 business days for the refund amount, to reflect in your bank account.

Terms and Conditions for Returns

  • Pxlclothing.in will not be responsible for any incorrect fund transfer/voucher issuance against returns arising due to erroneous input by the customers. The customer takes the complete responsibility of the accuracy of the information provided.
  • Refund will be issued only after the product is received at our warehouse.
  • Prepaid refund will be initiated within 2 working days of receiving the product. It may take 2-5 business days for the amount, to reflect in your bank account. COD refund will be done through NEFT and will be initiated within 2 working days of receiving the product. It may take 2-3 business days for the amount, to reflect in the bank account provided by you.
  • You can return either complete order or some items from the same order.
  • Please pack the products properly and paste/write the address: 45 1/2, Shivshankar Nagar, Salt Pen Road, Wadala (East), Mumbai 400037, Maharashtra, India.
  • Please make sure you seal the packet completely before handing over to courier partners.
  • Please use separate packets for items from separate orders.
  • Pxlclothing.in follows a 7 days No question asked return policy. You can return the product within 7 days of delivery.

Please note: You may also send returns back to us at the address below using any other trackable method, at your expense.

Exchanges

If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. You are then welcome to return your original order for a full refund. Once we receive your return, we will process a refund for the cost of the returned item and send you an email.

by KkK1337